Privacy Policy - Shiva Electronics
Your privacy is as important to us as it is to you. We know you hate SPAM and so do we. That is why we will never sell or share your information with anyone without your express permission. We respect your rights and will do everything in our power to protect your personal information. In the interest of full disclosure, we provide this notice explaining our online information collection practices. This privacy notice discloses the privacy practices for Shiva Electronics (herein known as we, us and our company) and applies solely to information collected by this website.
Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only have access to information that you voluntarily give us via email, phone, or other direct contact from you. We will not sell or rent this information to anyone. We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to process your order or arrange delivery of electronics products.
Disclosure
This site uses Google web analytics service. Google may record mouse clicks, mouse movements, scrolling activity as well as text you type in this website. This site does not use Google to collect any personally identifiable information entered in this website. Google does track your browsing habits across web sites which do not use Google services.
Security
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
Wherever we collect sensitive information (such as credit card data or payment information for electronics purchases), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, order processing, billing, customer service, or product delivery) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
Email Policy
The following are situations in which you may provide Your Information to us:
• When you fill out forms or fields through our Services.
• When you register for an account with our Service.
• When you create a subscription for our newsletter or promotional offers on electronics products.
• When you provide responses to a survey or product feedback.
• When you answer questions on a quiz or product questionnaire.
• When you join or enroll in an event, promotion, or contest through our Services.
• When you order electronics products or services from, or through our Service.
• When you request product information, warranty details, or technical support.
• When you provide information to us through a third-party application, service or Website.
Product Information
When you purchase electronics products from Shiva Electronics, we collect information necessary to process your order, including:
• Name and contact information
• Shipping and billing address
• Payment information
• Product preferences and purchase history
• Warranty registration details
This information is used solely for:
• Processing and fulfilling your orders
• Providing customer support and technical assistance
• Sending order confirmations and shipping updates
• Processing warranty claims and returns
• Improving our product offerings and services
• Sending promotional offers (only with your consent)
Your Rights
You have the right to:
• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Opt-out of marketing communications
• Request information about how we use your data
We reserve the right to update this privacy policy at any time. We will notify you of any changes by posting the new privacy policy on this page.